Terms of service
Terms of Service – Cortex
OVERVIEW
Welcome to Cortex. Throughout the site, the terms “we”, “us” and “our” refer to Cortex. Cortex operates this store and website, including all related information, content, features, tools, products and services (the “Services”) in order to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide our Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services.
By accessing our website, purchasing products, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, you must not access or use our Services.
SECTION 1 – ELIGIBILITY
By using this site, you represent that:
• You are at least the age of majority in your province, state, or country of residence.
• You are legally capable of entering into binding contracts.
• Any information you provide is true, current, and complete.
You are responsible for maintaining the security of your account and all activity under your account.
SECTION 2 – PRODUCTS AND SUPPLEMENT DISCLAIMER
Cortex sells dietary supplements and related wellness products.
The statements made regarding our products have not been evaluated by the U.S. Food and Drug Administration or Health Canada. Our products are not intended to diagnose, treat, cure, or prevent any disease.
All information provided on this website is for educational and informational purposes only and is not medical advice.
You should consult a qualified healthcare professional before using any dietary supplement, especially if you:
• Are pregnant or breastfeeding
• Have a medical condition
• Are taking prescription medication
• Have existing health concerns
Do not exceed the recommended daily serving size listed on product packaging.
Discontinue use and consult a physician if you experience any adverse reactions.
Our products are not intended for use by individuals under the age of 18 unless approved by a healthcare professional.
By purchasing Cortex products you acknowledge that you use them at your own risk.
SECTION 3 – PRODUCT REPRESENTATION
We attempt to display products as accurately as possible. However:
• Colors may vary by screen/device
• Packaging may change without notice
• Product descriptions may change
We reserve the right to:
• Modify product offerings
• Limit quantities
• Discontinue products at any time
SECTION 4 – ORDERS
Placing an order constitutes an offer to purchase.
We reserve the right to accept, reject, or cancel orders at our discretion.
Your order is only confirmed once payment has been processed and you receive a confirmation email.
Orders may be cancelled due to:
• Fraud risk
• Pricing errors
• Inventory issues
SECTION 5 – PRICES AND BILLING
All prices are listed in USD unless otherwise stated.
Prices may change at any time without notice.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for all purchases made.
SECTION 6 – SUBSCRIPTION TERMS (VIP PRICING)
Certain products or promotions offered by Cortex include VIP pricing, which automatically enrolls you in a monthly subscription program.
By purchasing a VIP pricing offer, you agree to the following:
• You will be enrolled in a recurring subscription billed at $59.99 USD per month
• Billing occurs automatically every 30 days
• The subscription continues until cancelled
Cancellation Policy
To cancel your subscription, you must contact Cortex support.
If you cancel your subscription:
• You will not receive a refund
• Your subscription will remain active until the end of the current billing cycle
• One final shipment will be sent after cancellation if already billed
Cortex reserves the right to modify subscription pricing or terms with notice.
SECTION 7 – REFUNDS AND RETURNS
All sales are final.
We do not offer refunds except in cases where products arrive damaged or defective.
If you receive a damaged item, you must contact us within 7 days of delivery.
Refunds are not provided for subscription cancellations.
Chargebacks or payment disputes may result in permanent suspension of your account and restriction from future purchases.
SECTION 8 – SHIPPING AND DELIVERY
Shipping times are estimates only.
We are not responsible for delays caused by carriers, customs, or events outside our control.
Once an order is transferred to the shipping carrier, risk of loss transfers to the customer.
Customers are responsible for any customs duties, taxes, or import fees.
SECTION 9 – INTELLECTUAL PROPERTY
All content on this site including:
• Logos
• Branding
• Product names
• Graphics
• Website design
• Images
• Text
are the intellectual property of Cortex.
You may not reproduce, distribute, copy, or exploit any content without written permission.
SECTION 10 – HEALTH AND LIABILITY DISCLAIMER
By purchasing Cortex products, you acknowledge that:
• You are responsible for determining whether a product is appropriate for you
• You assume all risks associated with product use
• Cortex makes no guarantees regarding results
To the maximum extent permitted by law, Cortex is not liable for any adverse effects, injuries, or health issues arising from product use.
SECTION 11 – THIRD PARTY SERVICES
Our Services may include tools or links to third-party services.
We are not responsible for the content, policies, or practices of third-party websites.
SECTION 12 – PROHIBITED USE
You may not use our Services to:
• Violate any law
• Commit fraud
• Distribute malware
• Scrape or extract data
• Abuse our services or employees
Violation may result in termination of access.
SECTION 13 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Cortex and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including:
• Lost profits
• Lost data
• Personal injury claims
• Product misuse
Our total liability shall not exceed the amount paid for the product purchased.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Cortex, its employees, affiliates, and partners from any claims arising from:
• Your misuse of the Services
• Violation of these Terms
• Improper use of products
SECTION 15 – TERMINATION
We may terminate access to our Services at any time if you violate these Terms.
All provisions relating to liability, intellectual property, and indemnification survive termination.
SECTION 16 – GOVERNING LAW
These Terms are governed by the laws of the province and country where Cortex operates, without regard to conflict of law principles.
SECTION 17 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Continued use of our Services constitutes acceptance of any updates.
SECTION 18 – CONTACT INFORMATION
Questions about these Terms should be directed to:
Cortex Support
Email: support@takecortex.com