Contact information
Contact Information
CONTACT CORTEX
Our support team is here to assist with questions regarding:
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Orders
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Shipping
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Subscription management
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Billing inquiries
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Product support
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General customer service
CUSTOMER SUPPORT
Email: support@takecortex.com
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM PST
Response Time:
Please allow 1–3 business days for a response during periods of high volume.
SUBSCRIPTION SUPPORT
To cancel or manage your subscription, please contact our support team before your next billing date.
Subscription cancellation requests must be submitted through customer support and are processed during business hours.
ORDER SUPPORT
When contacting support regarding an order, please include:
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Full name
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Order number
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Email used at checkout
This helps us process requests more efficiently.
BUSINESS & LEGAL INQUIRIES
For legal, compliance, partnership, or media inquiries, please contact:
Email: support@takecortex.com
IMPORTANT NOTICE
Cortex does not provide medical advice.
For medical emergencies or health-related concerns, contact a licensed healthcare professional immediately.
Do not use customer support communications as a substitute for medical guidance.